Daiken North America LTD is seeking a Quality Technical Specialist to work at our Huntsville, ON facility, (formerly Panolam Industries LTD).

The Quality Technical Specialist role is responsible for administering and ensuring product compliance to the company quality program in accordance with Customer and Company requirements. This role serves as a liaison between the customer and the plant personnel. This role also manages the company ISO and compliance program and works on regulatory reporting.

Why join Daiken?

• A culture that values opportunity for growth, development, and internal promotion
• Competitive compensation package with a salary range of $57,350 to $65,000 CAD.
• Extended Health Care plan that includes medical, dental and vision benefits
• Registered Pension Plan with company match
• Work Schedule: Work onsite Monday through Friday 8 hours a day; at times more than 8 hours

Responsibilities:

• Coordinate and assist with all lab and technical activities
• Assist in testing and evaluating any new products (trials)
• Maintain calibration of testing equipment throughout the plant
• Carry out product testing and reporting internally and externally
• Assist production with product specification review
• Assist in data collecting and analysis
• Assist with implementation and maintenance of efficient Quality Management System (QMS) throughout the organization as required by ISO 9001-2000
• Assist the organization with the management of the Composite Panel Association (CPA)/Environmentally Preferable Products (EPP) Certification Program
• Report the performance of the QMS on an ongoing basis as well as to ensure compliance by all departments
• Collect, analyze and communicate customer requirements, customer complaints and customer feedback throughout the organization
• Assist with representation for the company with the CPA
• Oversee and participate in monitoring and compliance
• Arrange and conduct ISO audits and ISO Management review meetings
• Deal with customer complaints, claims, returns and technical requests
• Provide technical assistance throughout the plant as required
• Assist in the evaluation of nonconforming products in the plant
• Evaluate and assist in the development of improved techniques for control of quality and reliability
• Complete all daily production testing and reporting as required
• Report inspected or tested products that are out of specification
• Ensure up-to-date specifications and standards are issued and followed. Ensure all material produced follows these specifications and standards
• Other duties as assigned

Required Education and Experience:

• Bachelor’s degree or Technical Degree Or equivalent experience
• Knowledge of industrial, H&S and quality standards
• ISO Auditor training experience desired
• Excellent communication and people skills (verbal and written)
• Exceptional organizational, time management, trouble shooting and multi-tasking skills
• Ability to work cross-functionally among all departments to include production, management, human resources, etc.
• Ability to collaborate resources and information needed to accomplish goals
• Proficient in Microsoft Office Word, PowerPoint, Excel, Outlook
• Strong analytical skills and detail-oriented mindset is required

Work Environment: Manufacturing and/or office daily

Physical Demands: This job requires the ability to sit, climb, stand, lift and/or move 50lbs.  

Position Type and Expected Hours of Work: This is a full-time position. Days of work are Monday through Friday.

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.