Daiken North America LTD is seeking a Sales Support Assistant for our Huntsville, ON facility, (formerly Panolam Industries LTD).

The Sales Support Assistant position, reports to the Vice President of Sales and is responsible for reviewing, processing, entering, and revising customer orders.

Daiken North America LTD is located in beautiful, tranquil Huntsville!    Live, Play, and Work all in one location!! Get away from the city challenges and enjoy our cottage country!

This is a very exciting time to join our company.

We are continuing to grow, introducing new products, making technological investments, and implementing innovative marketing strategies.  

We are also focused on our people -- our most important resource.  

At Daiken North America LTD we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

Why join Daiken?

• A culture that values opportunity for growth, development and internal promotion
• Competitive compensation pay rate of $46,850 to $52,050 CAD
  
• Extended Health Care plan that includes medical, dental and vision benefits
• Registered Pension Plan with company match

• Work Schedule:  Monday through Friday 8 hours a day; at times more than 8 hours 

 RESPONSIBILITIES:

• Review, process, enter and revise customer orders
• Communicate all order related activities to customers
• High level of communication between production, customer service, the customer, sales representatives, and our corporate office
• Track and maintain order data for lead times and allocation accuracy
• Confidentiality regarding pricing and market conditions
• Monitor customer specific programs
• Assist with special projects as assigned
• Support sales department
• Inventory management, invoicing, and handling customer complaints
• Promote continuous improvement

• Must be able to speak and write English. French is an asset
• Excellent computer skills with Microsoft Office experience
• Minimum 1-year previous office experience
• Must maintain accurate and legible records
• Have excellent communication, organizational and interpersonal skills
• Adaptable and able to work as part of a team

Daiken North American Ltd is committed to treating all people in a way that allows them to maintain their dignity and independence.  We believe in integration and opportunity.  We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibilities for Ontarians and Disabilities Act.